Developed in Australia, Resolve delivers everything you'd expect from a customer care solution, and more. Every customer interaction - be they feedback, complaints, enquiries, orders, requests for information, etc. - and the workflow these interactions generate, can be managed by Resolve from first contact through to final resolution. Reduced costs, optimal call tracking resolution, and increased productivity and operator efficiencies are quickly realised with Resolve.

As a packaged solution, Resolve delivers the majority of businesses' needs immediately, and to ensure a perfect fit with every business, Resolve comes complete with the tools for companies to fully configure the application to suit their own requirements – in their own time and within their own budget. Alternatively, our team of expert consultants will analyse the requirements of the business, develop and install the application, then provide customer's staff with the training required to take control of any future modification.

Flexible and easy-to-use, Resolve comes with a powerful reporting and analysis engine, giving every organisation the ability to discover trends and respond to their customers' demands right there and then. Based on Microsoft technology, Resolve easily integrates with other business systems to ensure you have all the information you need at a click of the mouse.

To fnd out more about how Resolve can help you, contact us