Products

DCM to meet everyone’s needs from entry-level to enterprise.

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Solutions

Dynamic solutions for unique industry requirements.

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Services

Service-centric solutions for customer-centric experiences.

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LEADERS IN DYNAMIC CASE MANAGEMENT SOLUTIONS

Resolve is a highly flexible and configurable Dynamic Case Management (DCM) solution that automates manual, knowledge-intensive business processes – from simple incidents or complaints, to complex cases and investigations.

RESOLVE IN THE CLOUD

Resolve-in-the-Cloud

Resolve provides a DCM platform in the cloud that delivers ease of use, speed of implementation, scalability, security and performance.

RESOLVE DCM

Resolve-DCM

DCM solutions allow organisations to increase business agility, improve productivity, optimise case outcomes, and reduce risk.

CASE STUDIES

Case-Studies

Explore the business problems, solutions delivered, and benefits realised for some of Resolve’s DCM customers.

RESOLVE EXPRESS

Resolve-Express

Collect, manage, share and report on complaints and enquiries with this cost effective out-of-the-box solution.

RESOLVE ENTERPRISE

Resolve-Enterprise

A proven solution for any type of business process, from simple complaints, to complex and extensive cases and investigations.

RESOLVE INTELLIGENCE

Resolve-Intelligence

Get more out of your Resolve data with this easy-to-use, flexible and functionally-rich Business Intelligence reporting tool.

Latest news

Jonas Software Buys RSG

PRESS RELEASE - 23 May 2016 - We are very pleased to announce that, as of April 8th 2016, Resolve Software Group (RSG) is now owned by Jonas Software. > Read More

The Right Type of System

RSG ARTICLE - 01 February 2016 - Explore the notions of Relationship and Task focused Case Management, specifically what that means about the type of system an organisation might design. > Read More

What is the Role of the Case Manager?

RSG ARTICLE - 10 December 2015 - In a traditional workflow, work is routed through various roles, and the Case Manager usually has total visibility and total control within the confines of policy implemented in workflow. Are there alternatives where the Case Manager is not solely accountable? > Read More